FS251 service enquiry: submit your details to us

Useful details, if available

• Premises use, approximate area, and known equipment types and quantities.
• Have previous certificates or inspection records ready if available. No document upload is needed for the first enquiry.
• You may prepare equipment and label photos. We will confirm which photos are useful and how to provide them after your enquiry.
• Mention any deadline, known faults or access restrictions in your requirements.

Restaurants and food premises

• Mention dine-in or takeaway use, kitchen equipment and suitable access times.
• Premises use, approximate area, and known equipment types and quantities.
• Have previous certificates or inspection records ready if available. No document upload is needed for the first enquiry.
• You may prepare equipment and label photos. We will confirm which photos are useful and how to provide them after your enquiry.
• Mention any deadline, known faults or access restrictions in your requirements.

Offices and shops

• Mention the floor, unit and building access arrangements; distinguish equipment in your unit from shared systems.
• Premises use, approximate area, and known equipment types and quantities.
• Have previous certificates or inspection records ready if available. No document upload is needed for the first enquiry.
• You may prepare equipment and label photos. We will confirm which photos are useful and how to provide them after your enquiry.
• Mention any deadline, known faults or access restrictions in your requirements.

Schools and education centres

• Mention the premises use, teaching hours and suitable inspection times.
• Premises use, approximate area, and known equipment types and quantities.
• Have previous certificates or inspection records ready if available. No document upload is needed for the first enquiry.
• You may prepare equipment and label photos. We will confirm which photos are useful and how to provide them after your enquiry.
• Mention any deadline, known faults or access restrictions in your requirements.

Buildings and property management

• Have shared equipment lists, previous records and management access arrangements ready if available.
• Premises use, approximate area, and known equipment types and quantities.
• Have previous certificates or inspection records ready if available. No document upload is needed for the first enquiry.
• You may prepare equipment and label photos. We will confirm which photos are useful and how to provide them after your enquiry.
• Mention any deadline, known faults or access restrictions in your requirements.

Other / not sure

• Describe the premises use or what you need. Write ‘to be confirmed’ if you do not know the equipment names.
• Premises use, approximate area, and known equipment types and quantities.
• Have previous certificates or inspection records ready if available. No document upload is needed for the first enquiry.
• You may prepare equipment and label photos. We will confirm which photos are useful and how to provide them after your enquiry.
• Mention any deadline, known faults or access restrictions in your requirements.